Terms & Conditions
Effective Date: August 18,2025
Welcome to Pure Glow By Mel LLC! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site, purchasing products, or joining our email list.
1. Website Use
This website is owned and operated by Pure Glow By Mel LLC. By using this site, you confirm that you are at least 18 years old or have permission from a legal guardian.
You agree not to use the website for any unlawful purpose or in any way that could damage or impair the website’s functionality.
2. Products & Orders
All products listed on our website are subject to availability. We reserve the right to cancel or refuse any order at our discretion, including if incorrect pricing or product information is displayed due to human or technical error.
Once an order is placed, you will receive a confirmation email. Please ensure all shipping information is correct — we are not responsible for packages lost due to incorrect details provided at checkout.
3. Returns & Refunds
Due to the nature of our skincare products, all sales are final to ensure hygiene and product integrity. If your item arrives damaged or incorrect, please contact us at pureglowbymel@gmail.com within 3 business days of delivery so we can make it right.
4. Booking Appointments
Appointment bookings are handled through a separate third-party platform. When you click the link to book a service, you will be redirected to that site. We are not responsible for any technical issues, cancellations, or personal data submitted through that external booking system. Please refer to their terms and policies when booking.
5. Email Subscriptions
By entering your email on our site, you consent to receive occasional marketing emails, promotions, product updates, and self-care tips. You can unsubscribe at any time via the link in our emails.
6. Intellectual Property
All content on this site — including text, images, graphics, logos, product names, and branding — is the property of Pure Glow By Mel LLC and may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
Pure Glow By Mel LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our website, products, or linked third-party services. Use all products as directed and consult with a professional if you have any skin concerns or medical conditions.
8. Changes to Terms
We may update these Terms & Conditions at any time. Changes will take effect immediately upon being posted on this page. Continued use of the site means you accept any updated terms.
9. Contact Us
If you have any questions about these Terms & Conditions, please reach out to:
📧 Pureglowbymel@gmail.com
📍 Pure Glow By Mel LLC
Lake Mary, Fl